Orders are usually processed within five business days of purchase, excluding prsonalized merchandise.
Shipping Cost:
Shipping costs are based on weight and the shipping destination. Cost structures are based on standard USPS/DHL rates.
Return Policy:
Because all products are made to order, Crafty Gal does not accept general returns or sizing-related returns. Should an item be faulty, damaged, or incorrect in any way, it will be replaced with the same item at the cost of Crafty Gal or you may opt for a full refund instead.
Exchanges:
Crafty Gal does not accept exchanges. Should an item be faulty, damaged, or incorrect in any way, it will be subject to our Return Policy. If the wrong size or color was ordered by the customer, a new order must be placed in order to receive the new item.